Sheraton Universal Hotel in Universal City, CA

333 Universal Hollywood DriveUniversal City, CA 91608
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Known as the “Hotel of the Stars,” the iconic Sheraton Universal Hollywood Hotel rolls out the red carpet for its guests. A friendly staff compliments the lively and modern atmosphere, where you can take a dip in a newly renovated pool, lounge in a cabana and relax in upscale rooms with upgrades like balconies with views of the Hollywood hills. Ideal for business and leisure travelers alike.

Good To Know

from Ashley, one of our Universal City Travel Experts
  • The hotel pool was recently renovated to include private cabanas and outdoor furniture.
  • Bring your pets along for the trip at this pet-friendly hotel.
  • The fitness center is open from 5:00 am to 10:00 pm daily.
  • Self-parking is available for $28/day, Valet for $38/day.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities
  • Gift Shop
  • Hot Tub
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Outdoor Pool
  • Parking (surcharge)
  • Pet Friendly
  • Poolside Bar
  • Porter/Bellman
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from Sheraton Universal Hotel
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
With a stay at Sheraton Universal Hotel in Universal City, you'll be minutes from Universal Studios Hollywood® and close to Warner Brothers Studio. This family-friendly hotel is close to Hollywood Sign and Hollywood Bowl.

Make yourself at home in one of the 451 air-conditioned rooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and a computer station. Event facilities at this hotel consist of conference space and meeting rooms. Self-parking (subject to charges) is available onsite.

•Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
•Self-parking fee: USD 28 per night (in/out privileges)
•Valet parking fee: USD 38 per day (in/out privileges)
•Pet fee: USD 75 non-refundable, one pet per room weighing up to 40 lbs (pet cannot be left alone in the room)

Reserve Los Angeles Customer Reviews

Have you been to Sheraton Universal Hotel? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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"Don’t waste your time or money"
TripAdvisor user rating 1 out of 5
Reviewed May 19, 2018 NEW
Such a disappointment! We stayed here on honeymoon and to say we met one nice person is a compliment! I even phoned back about being overcharged and they couldn’t/talk with me. Room was small for a large amount of money being paid. Bed was small. We were on honeymoon. And absolutely no recognition! Definitely would not recommend anyone visit here!
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Angela M
Mississauga, Canada
"What a great location!"
TripAdvisor user rating 5 out of 5
Reviewed May 17, 2018 NEW
This hotel is hidden away beside Universal Studios, but it offers a great shuttle service to the City Walk where you can dine and shop. It is less than 5 miles to the Hollywood sign, and a short car ride to Hollywood Blvd, Chinese Theatre, Walk of Fame, and many other sights! The staff was super and EXTREMELY helpful! it was colder than we thought for this time of year and they helped out getting heat in our room!
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Windsor, Colorado
"Pretty good, but some suggestions. "
TripAdvisor user rating 3 out of 5
Reviewed May 17, 2018 NEW
Spent one night while attending a conference at the property. The rooms have been updated but the overall cleanliness was not good. I saw trash under the bed while sitting at the simple round table trying to use it as a desk. The tile floor in the entry and bath Shike it may be clean, shows lots of stains in the stone leaving the impression it is dirty. ... maybe it actually is. I sat in the bar for a moment and the apparent stone coffee table while seemingly clean, also showed lots of “watermark” stains again, leaving the impression the table was dirty. ... again, maybe it actually was (but I don’t feel it was). I rarely ever travel here and don’t know if this is common for this hotel but don’t know if I will be back.
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"Great experince"
TripAdvisor user rating 5 out of 5
Reviewed May 17, 2018 NEW
For our purposes of staying somewhere before hitting Universal Studios it was fantastic. Location was spot on and the service from the moment we arrived was first rate. Roll out bed was provided within 5 mins and all questions were answered clearly and accurately. We had a couple of requests with our luggage and motor vehicle and they were more than happy to oblige and be very courteous about it. We stayed in an executive room and it was spacious and very accommodating. It was well appointed and had everything we needed. Would stay here again without a doubt.
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Helena, Montana
"FYI- Breakfast not included "
TripAdvisor user rating 3 out of 5
Reviewed May 17, 2018 NEW
So a few reviews say the breakfast is included. It is not continental breakfast is $25.50 a piece. You can purchase a room with the meal included in that price which I did not realize when I booked the room.
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Frequently Asked Questions about Sheraton Universal Hotel

Is this hotel pet-friendly?
Yes. The pet policy is as follows:

  • Dogs weighing up to 40 pounds are welcome at our hotel
  • One pet per hotel room; pet cannot be left alone in room
  • Pet must be registered and a waiver must be signed at check-in
  • Credit card on file required
  • $75 USD non-refundable cleaning/sanitizing fee

Can I request a smoking room?
No. This is a 100% non-smoking hotel.

Does the hotel offer parking?
Yes. Self-parking is available for $28/day and valet parking is offered for $38/day.

Will my room have a safe?

Will my room have a microwave and/or mini-fridge?

Does the hotel have WiFi access? 

Does the hotel have an airport shuttle?

Is there a pool at the hotel?
Yes. The hotel has an outdoor pool.