Portola Inn and Suites in Buena Park, CA

7921 Orangethorpe AveBuena Park, CA 90621
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Starting at
$85.00
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Overview

With a convenient location and 50 newly remodeled guestrooms, the Portola Inn and Suites hotel is a great choice for families and travelers alike. The hotel offers non-smoking rooms featuring high-speed Internet, cable TV, and refrigerators. Disneyland, Knott’s Berry Farms, and more popular attractions are a short drive away from this convenient hotel location. Complimentary breakfast available.

Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Free Continental Breakfast
  • Hot Tub
  • Outdoor Pool
  • Internet Access in Public Areas (free)
  • Concierge Services
  • Beach/pool sun loungers
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Description

from Portola Inn and Suites
Check-In: 3:00pm Check-Out: 11:00am

Property Location
With a stay at Portola Inn and Suites in Buena Park, you'll be convenient to Medieval Times and Knott's Berry Farm.

Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. Additional amenities at this motel include complimentary wireless Internet access and tour/ticket assistance.

Dining
A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Free self parking is available onsite.

Reserve Los Angeles Customer Reviews

Have you been to Portola Inn and Suites? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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nina1428
"Disgusting"
TripAdvisor user rating 1 out of 5
Reviewed January 04, 2019 NEW
We checked in at night and looked creepy as soon as I got to the location. It didnt even look like they were in business. No lights on the exterior. The reason why I booked this place is because last minute decided to go to Disneyland. Our original plan was just to go to Great Wolf Lodge and since we were going to spend thousands at that resort, we settled for a cheap hotel for 2 nights near Disney. First night from a 8 hour drive, we didnt get any sleep. We heard noises coming from inside the walls, between our door cracks we can still see the outside-felt like our door wasnt closing all the way, dead flys in the bathroom and noticed one of our bed sheets had a period stain on it. Didnt even bother to tell the front desk as we just wanted to go to sleep. Next morning, coming out the shower and grabbing a towel and noticed there were yellow stains on the towels. DISGUSTING!!! Couldnt do anything about it since I was already dripping wet. I had to lightly pat myself with it. Spent the whole day at Disneyland and came back to another night of noises in the walls. It was just HORRIBLE!!!!! Couldnt wait to get out of there and go to Great Wolf Lodge the next morning. Not to mention the wifi kept going in and out-so much for free wifi!!!!
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Becky D
"Sold room and left us stranded!"
TripAdvisor user rating 1 out of 5
Reviewed July 17, 2018
We arrived after a 12 hour drive to be told that we had no reservation, even though I had my confirmation letter. The clerk didn't even seem to care. We arrived 1 hour after check in, so it's not like we were a no show, they were just heartless. They caused a lot of stress to our family vacation. Be careful what companies you trust, or you could end up sleeping in your car.
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Michael W
"Booked through expedia but couldn't figure out how to write a review so I'm doing it here..."
TripAdvisor user rating 3 out of 5
Reviewed July 11, 2018
First off let me say that if this review was based solely on customer service I would be giving the hotel a 5/5. Frank and Cash were extremely helpful and friendly. Frank made checking in a breeze. Cash gave me a few near by recommendations on places to eat dinner. The room was exactly as pictured in all the pics I saw online except I was missing a few things. I did not have a fridge or microwave (few of the reasons I chose this place). When I realized I didn't have any towels I went to call the front desk but I didn't have a phone to do so. Cash was very nice in gaving me a couple bath towels and he even mentioned he was in the process of getting a phone in my room. The thing that annoyed me the most was my room's placement right in front of the elevator. Some lady and her two kids were up all night going from floor to floor, talking loud as if it wasn't 3 in the morning! With a few changes this place could be a great hotel with an amazing staff!
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OldHoster
Las Vegas, Nevada
"Dangerous & Drugs In Parking Lot"
TripAdvisor user rating 1 out of 5
Reviewed May 19, 2018
I booked this through Hotels.com and this was a horrid experience! There was no outlets that would work to charge my laptop or phone. One outlet didn't have a safety cover on it so I couldn't have had my son in there. They decided the solution for the smoke detectors was just to remove them, they were not inner-connected and the shower would set them off. There was mould or something growing on the walls in the bathroom. The room was dirty. The only way to stay cool was open the window for the night leaving it dangerous. There were drug deals happening in the parking lot. Both times that I came in at night I was offered drugs. The night attendant left me outside for 30 minutes while he was smoking pot. I couldn't believe how bad this place was! I can't believe that they have 3.5 stars.
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Jane S
"Absolutely PATHETIC"
TripAdvisor user rating 1 out of 5
Reviewed January 04, 2018
Our biggest mistake was not reading reviews. Room is Old and dirty, and musty. Be careful in sitting on the chairs, legs are woobly!!! Bed Sheets were filthy even with foot prints when we arrived. No room service even after prior request. Then finally came to make the bed. No fresh towels. When finally a few towels added, only one size. Towels were thread bear. Free Breakfast? What a JOKE! Juice machine permenantly broken, package instant oat. Even cheap tea bags were no where to be found last few days. Office clerk indicated there is not management on service, clerk job is simply to greet customers. Room keys got broken twice during stay. All we can say is NEVER AGAIN If I have a choice, I won’t even give one circle
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Frequently Asked Questions about Portola Inn and Suites

What amenities are available for guests?
Guests can enjoy the following hotel amenities:

  • Smoke-free facility
  • 50 newly remodeled rooms and family suites
  • Flat Screen TV
  • Free high-speed Internet
  • Complimentary continental breakfast
  • Free parking
  • Nearby famous attractions
  • Discounted attractions tickets
  • 24 hour front desk
  • Handicapped rooms/facilities
  • Micro-fridge
  • Iron and ironing board
  • Cable/Satellite TV (HBO)
  • Hairdryer
  • Wake-Up Calls
  • Blackout Drapes/Curtains
  • Study Desk/Chair
  • Air Conditioning
  • Pool & Jacuzzi

Are accessible rooms available?

Yes. The Portola Inn & Suites offers a King Bed Handicap Accessible Room. When booking, please indicate your need for this type of room. For further information, please call customer service.