The Queen Mary Passport Tour in Long Beach, CA

1126 Queens HighwayLong Beach, CA 90802
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Overview

Learn all there is to know about the Queen Mary on this one-of-a-kind, in-depth tour. With your passport to the Queen Mary, you’ll explore a 4D theater, tour the ship at your own pace with an audio tour, encounter the ship’s myths and legends firsthand, and so much more. What will you discover about the world-famous ocean liner, the Queen Mary?

Good To Know

from Ashley, one of our Long Beach Travel Experts
  • Do note several parts of the Queen Mary are not wheelchair accessible.
  • Be immersed in a 4D experience in the ship’s all-new 4D Theater.
  • The audio tour is approximately 1.5 to 2 hours long.
  • Choose between The Glory Days Historical Tour or the Haunted Encounters guided tour.

Description

from The Queen Mary Passport
Since its maiden voyage in 1936, The Queen Mary has transported iconic figures from Winston Churchill to Fred Astaire across the ocean blue, and it even helped transport troops during World War II. Now at home in the Port of Long Beach, the venerable ship pairs art-deco trappings with stunning Pacific Ocean views.

The onboard hotel recreates transoceanic luxury in her 346 staterooms (which include 9 full suites). Guests here often make multiple trips to onsite restaurants, such as the award-winning Sir Winston’s and Chelsea Chowder House & Bar, as well as appearances at the weekly Champagne Sunday Brunch served in the ship’s Grand Salon.

On arrival at the Queen Mary, proceed to the onsite box office, to be booked on the guided tour (included in admission price) and receive complimentary guide maps.

Please Note: Due to the historic nature of the vessel, not all areas are easily accessible by guests with mobility issues. The Diana Exhibit is fully accessible; most other tours and exhibits require extensive use of stairs.

Parking: $18/day, $22/overnight, $27/valet parking (Subject to change based on Special Event schedule)

Blackout Dates: The Queen Mary is open 365 days a year, but a separate Special Event ticket is required to visit on some dates, including but not limited to 7/4, and 12/31 (subject to change without notice)

Reserve Los Angeles Customer Reviews

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TripAdvisor Reviews
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BobandMargie G
Long Beach, California
"The Queen Mary"
TripAdvisor user rating 3 out of 5
Reviewed July 17, 2018 NEW
The Queen has seen better days. The City was remiss in allowing every operator to slack off on maintenance issues. It's a historical ship but needs about 250 million in repair work. At Sir Winstons, the food was good but on the expensive side. I have not stayed at the hotel so I won't comment on that. Take the tour, visit the active wireless radio room and watch out for the ghosts and see pictures of her in her WWII dressing and be thankful for her historic past.
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Cindy H
"The queen needs a lot of TLC as we say in the Real Estate Business"
TripAdvisor user rating 1 out of 5
Reviewed July 16, 2018 NEW
We were there with a bit family group for a wedding. We stayed 2 nights most of our party stayed 3. Our room had lots of large paint chips on the bathtub and the drain area was so rusted I was afraid to put any weight near it for fear my foot could go through. The tub leaked onto the floor and the toilet flushed with a foot pedal that did not shut off unless you reached down with your hand and pulled it up. It was broken. The sink faucet was also very loose and hard to keep a consistant temperature. Lots of rust at the back of the toilet too, so again some concern there. The bed was OK, the furniture old and in disrepair. Windows didn't open and one was badly chipped. The place was also dirty and dusty. No excuse for that. I put pants and shorts on two different shelves and both came back dusty or dirty (white and black pants of course), We were in several other rooms including a grand suite for my sister-in-law and one the bride and groom got for their wedding night along with several mini suites. All were in the same state. Needed new carpets, bedding, furniture (chairs or couches), Tables were from the era but not taken care of so were cracked or just dirty looking. The wedding was in the back on the decks. Nice view, but just benches to sit on they covered. The deck getting back there had several loose boards and holes in boards that could have caused someone in heals not looking to stumble. I was quite surprised they didn't have them marked off (but there are a lot of them) or make us go another direction if there was one we could have taken. The bar area also needed cleanup and updating and a better bar tender. The dining room was in the best shape of any part of the ship, but then it probably had to be to be allowed to serve food. The food was average and the breakfast bar was lacking in enough room to allow good flow for patrons to serve themselves. They also had only one waffle maker so the line got quite long for it. They also do tours all day long so you are constantly getting groups of people through so you can't sit and relax on the deck or do a workout without feeling like you are in a fishbowl. It's one thing to preserve the nostalgia of the old girl but you can do so with decor and not have dilapidated furniture that looks like it came from Craigslist to furnish my son's first dorm room! TO bad they let her get in such disrepair. I don't see how they can charge as much as they do for rooms. I would rather stay at a Motel 6 than here again.
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ChristineStaszko
San Jose, California
"Checked Off Another Haunted Site!"
TripAdvisor user rating 4 out of 5
Reviewed July 16, 2018 NEW
This place had been on my haunted places bucket list for a long time. My husband and I got the opportunity to come take a tour because we happened to be in town for a wedding one weekend. We only had enough time in the morning to take the Haunted Encounters tour before we had to rush back and change for the wedding. Our tour guide was so nice and a great storyteller (Rupert or Robert?). I felt bad for him because we had a family that brought an infant on the tour that he had to talk over as well as some people he had to talk over in various areas that weren’t in our group. You shouldn’t be allowed to take babies on this tour because they can’t possibly get anything from it, it takes away from our experience trying to hear him over your child, and there is a very difficult staircase that you navigate on the tour to the Cargo Hold that didn’t seem very safe to handle with a baby in your arms. Anyway, the tour is just under an hour and you get to see all different kinds of areas of the ship. I think it’s a good mash up of haunted stories, history, and presentation of the boat all in one so you get a little flavor of everything. After the tour you are free to roam the ship which I wish we had had the time to do. The tour feels like it just scratches the surface of this giant ship, so definitely leave time to explore on your own. The ghost stories were interesting but I was bummed not to experience anything while on the tour or capture any orbs or shadow figures, etc on camera. I definitely needed more time on the boat to really let the place sink in. My husband wants to come back to stay the night which would be a great way to really experience anything paranormal. I think I might have to work up the nerve though after the stories from the tour.
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Kurt M
Chicago, Illinois
"A Piece of History"
TripAdvisor user rating 5 out of 5
Reviewed July 14, 2018 NEW
The last time I was in Long Beach, I only saw the Queen Mary from afar. This time around, I actually paid the entrance fee and went aboard. I knew the ship was from the "old days" when sailing was (mostly) for the wealthy, so I was expecting to be a bit dazzled...I wasn't disappointed. The ship is decorated in the (then popular) Art Deco style, with gorgeous wood everywhere. The ship currently also functions as a hotel, so the three decks with cabins are off-limits to the general public, but there is still lots to see. One interesting aspect is that the Engine Room (which, of course, no one is allowed to see on a functioning cruise ship) has been turned into a space that one can walk through and see all of the original equipment "up close and personal." Signs at various points tell what one is looking at. An interesting item along the way is the quick walk that takes one outside the hull of the ship to look down at the only still-attached propeller (there were originally four) in a special tank. There are several tiers of ticket prices available; we took the "basic" level, which got us entry plus one special exhibit. We chose the Diana (as in Princess Diana) one. We were there for almost three hours and had to leave to get to our next destination, but were still unable to finish everything there is to see. There are guided tours available (I believe one pays more for these), but we felt we were able to take in most of the ship on our own. I'm sure the guided tour(s) fills in many aspects of the history of the ship, so folks who enjoy that will probably want to check that out.
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COsbpcat
Cambridge, United Kingdom
"Very Interesting Attraction"
TripAdvisor user rating 5 out of 5
Reviewed July 13, 2018 NEW
We visited the Queen Mary as a last minute stop off on the way to the airport. We joined a organised tour and it was fascinating to learn about the history of the great Ocean Liner. It is well worth a visit to look around this piece of Maritime history. If you can make time for this attraction. Great food in the cafe too.
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Frequently Asked Questions about The Queen Mary Passport

What’s included in my tour passport package?
Guests who purchase the Queen Mary Passport have access to the following attractions and areas of the vessel:

  • A ticket to board The Queen Mary
  • 4-D Theater screening - A 121-seat theater offering a 3-D viewing experience with 4-D effects such as wind and scents.
  • Audio Tour - (1.5 - 2 hours) Tour the Queen Mary at your own pace with our comprehensive Audio Tour. Learn the history of the Queen Mary while strolling the decks with our exclusive Queen Mary headset.
  • Your choice of:
    • The Glory Days Historical Tour - You’ve heard the stories, the myths, and legends, but now get the straight scoop about the majestic Queen Mary.
    • Haunted Encounters - See why the Queen Mary was listed by Time magazine as one of the Top 10 Most Haunted Places in America.
  • Access to the Queen Mary Story, Museum & Historic Exhibit
  • Access to the Ship Model Gallery
  • Access to the new exhibitions.

Do I need to purchase a ticket if I simply want to tour the Queen Mary?
Yes. All guests must have a tour ticket. We offer many types of tours for your enjoyment.

Are the tours ADA accessible?
Due to the nature of the historic ship, most of the tours and areas of the ship are not ADA accessible. Pre-recorded videos of Haunted Encounters, Glory Days, and the Engine Room tours are available at the Heritage Room near the Tour Center. Please see the Tour Center on the Promenade Deck for accommodations.

Is parking available?
Yes. The parking rates for guests are as follows:
  • $18/day
  • $22/overnight self-parking
  • $27/ valet parking